Private Clinic Secretary

Company Description:

Milano Medica is a prestigious specialist outpatient clinic located in the heart of Milan, at Via Filippo Turati 29. The facility brings together all major medical specialties, offering patients a complete, qualified service oriented towards clinical excellence.

Role Description:

We are looking for a Clinic Secretary to support the daily front and back-office activities of our Milan office. The role is full-time, with hours organized in shifts.

The main responsibilities include:

• Welcoming patients on-site;
• Managing appointments and coordinating medical schedules;
• Managing the studio's administrative documentation;
• Telephone assistance and managing incoming requests;
• Coordinating communication between patients and medical staff.

Requirements

• Previous experience in similar roles or knowledge of the healthcare sector (preferential qualification).
• Organizational skills, planning abilities, and time management.
• Excellent communication and interpersonal skills for effective interaction with patients and medical staff.
• Ability to multitask and manage stress in a dynamic environment.
• Knowledge of basic computer tools, including appointment management software and Office suite; excellent knowledge of the macOS system.
• Good knowledge of the English language.
• Availability to work shifts from Monday to Friday, between 8:00 AM and 8:30 PM (in the future also on Saturdays).