Agency Manager - Adjud Agency

When you choose more than just banking, you get more than just a job!

For us, being close to those around us, colleagues and clients, and offering them support is most important. #peopleofBT means proactivity, responsibility, and energy, it's a way of being. We also carry this spirit outside the bank, through community involvement.

As a key point of interaction with clients, a BT agency is essential in our ecosystem, and the role of Agency Manager has great responsibilities. If it sounds right for you, here's what it would involve in your daily activity:

• To organize and coordinate all agency activity;
• To contribute to the continuous development of your team;
• To know and coordinate all workflows within the agency, in accordance with internal norms and regulations;
• To monitor the maintenance of a high degree of client satisfaction and to resolve incidents related to them;
• To be responsible for both achieving the targets included in your own Balanced Score Card (BSC) established for this position, and for that of the members of the coordinated team.

We are different and that's exactly what makes #peopleofBT so special! We stay away from general characterizations, but there are some important benchmarks for this role:

• High team spirit;
• Coordination and planning skills;
• Commercial and entrepreneurial approach;
• Flexibility in thinking;
• Analytical and synthesis capacity.

We invest in #peopleofBT and we want to offer positive emotions and pleasant memories from the experiences lived together. From career plans and professional opportunities, to comprehensive medical subscriptions or performance bonuses, we offer our colleagues multiple benefits.

• Paid days off (2 days for anniversary/5 – 10 days for special events, etc.);
• Additional vacation leave (between 21 and 26 days depending on seniority);
• Vacation bonus;
• Performance bonus;
• Bonuses granted on the occasion of public holidays;
• Optional pension;
• Meal vouchers;
• Social aid;
• Banking facilities.

We know, the first step is sometimes complicated – especially when it comes to your career. If you are considering making a change, and this role aligns with your desires and expectations, we want to meet you!