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SAP User Support Specialist
Full Time
Job description
Mō te tūnga | About the role
As an SAP User Support Specialist, you'll work within a help desk environment providing timely, accurate SAP support to internal staff across NZDF.
This role would suit someone who enjoys structure, routine, and getting through meaningful volumes of work accurately. You'll be someone who can juggle competing priorities, stay focused under pressure, and deliver a great customer experience.
Over time, and once fully trained and confident in the role, there will be opportunities for flexible working arrangements.
Ngā pūkenga me ngā wheako | Skills and Experience
We're looking for someone who is adaptable, proactive, and comfortable working at pace. You'll enjoy working in a high-volume environment and take pride in supporting others to get the best out of SAP.
You'll bring:
* SAP experience or exposure, ideally within Finance and/or Inventory Management modules (training can be provided for the right person)
* A finance or accounting background, or strong understanding of financial processes
* Proven ability to multi-task, prioritise, and manage competing demands
* Strong communication skills and confidence working with a wide range of stakeholders
* A customer-focused mindset with a solutions-driven approach
You'll also be a positive, motivated team player who is flexible, open to change, and keen to grow your capability in a supportive team environment.
Nōu te rourou | What's in it for you
Your skills and dedication deserve recognition, and NZDF delivers with competitive pay matched to your experience. But that's just the beginning – safeguard your loved ones with a fully funded life cover of up to $300,000 and critical illness protection. Other benefits include discounted additional insurances, free will services and savings schemes for the Defence community. Get expert financial guidance and mortgage broker services. Find all our benefits and more on the Force 4 Families website.
NZDF champions diversity and inclusivity, valuing every member and fuelling their success. We embrace uniqueness, understanding that diverse teams drive creativity, innovation, and excellence. With an open door to all – irrespective of gender, ethnicity, ability, age, or family dynamics – NZDF offers a flexible, empowering work environment. Join us in shaping a brighter future, where everyone thrives.
Me pēhea te tuku tono | How to Apply
Applications close on Tuesday 24 February 2026.
Use the links on this page where you'll be directed to the Defence Careers website.
Please Note:
* All applications must be made online, via the Defence Careers website. Each listing contains the Position Description and a Contact Us option for any queries or technical issues.
* Your cover letter will be a key part of our selection process, so please highlight how your experience relates to the key activities outlined in the Advert and Position Description.
* Applicants will be required to undergo a pre-employment drug-screening test prior to any offer of employment being made.
NZDF Employees/Members – please apply internally via the HR Toolkit; this will ensure that you are visible as an internal candidate.
NZDF Contractors – please apply via the Defence Careers website.
NZDF Reserves – please apply via the Defence Careers website if you cannot access the HR Toolkit.
Please Note:
To be eligible for the required level of government security clearance with the NZ Defence Force, you need to meet certain citizenship and residency criteria. Here's what you need to know:
Higher Level Security Clearance
* You must be a New Zealand citizen or you must hold New Zealand Permanent Residence or have a current New Zealand Residency Class Visa.
* At minimum, you must hold New Zealand Permanent Residence or have a current New Zealand Residency Class Visa, and you must be a citizen of and have lived in Australia, Canada, United Kingdom, United States of America or New Zealand continuously for the last ten (10) years.
* You must have a ten (10) year background history that can be verified and assessed appropriately by the NZ Security Intelligence Service (NZSIS) to determine if you are suitable for a security clearance at this level.
If you do not meet the minimum criteria, unfortunately, your application will not be accepted. We do welcome your application at a time when you will meet the requirements.
As an SAP User Support Specialist, you'll work within a help desk environment providing timely, accurate SAP support to internal staff across NZDF.
This role would suit someone who enjoys structure, routine, and getting through meaningful volumes of work accurately. You'll be someone who can juggle competing priorities, stay focused under pressure, and deliver a great customer experience.
Over time, and once fully trained and confident in the role, there will be opportunities for flexible working arrangements.
Ngā pūkenga me ngā wheako | Skills and Experience
We're looking for someone who is adaptable, proactive, and comfortable working at pace. You'll enjoy working in a high-volume environment and take pride in supporting others to get the best out of SAP.
You'll bring:
* SAP experience or exposure, ideally within Finance and/or Inventory Management modules (training can be provided for the right person)
* A finance or accounting background, or strong understanding of financial processes
* Proven ability to multi-task, prioritise, and manage competing demands
* Strong communication skills and confidence working with a wide range of stakeholders
* A customer-focused mindset with a solutions-driven approach
You'll also be a positive, motivated team player who is flexible, open to change, and keen to grow your capability in a supportive team environment.
Nōu te rourou | What's in it for you
Your skills and dedication deserve recognition, and NZDF delivers with competitive pay matched to your experience. But that's just the beginning – safeguard your loved ones with a fully funded life cover of up to $300,000 and critical illness protection. Other benefits include discounted additional insurances, free will services and savings schemes for the Defence community. Get expert financial guidance and mortgage broker services. Find all our benefits and more on the Force 4 Families website.
NZDF champions diversity and inclusivity, valuing every member and fuelling their success. We embrace uniqueness, understanding that diverse teams drive creativity, innovation, and excellence. With an open door to all – irrespective of gender, ethnicity, ability, age, or family dynamics – NZDF offers a flexible, empowering work environment. Join us in shaping a brighter future, where everyone thrives.
Me pēhea te tuku tono | How to Apply
Applications close on Tuesday 24 February 2026.
Use the links on this page where you'll be directed to the Defence Careers website.
Please Note:
* All applications must be made online, via the Defence Careers website. Each listing contains the Position Description and a Contact Us option for any queries or technical issues.
* Your cover letter will be a key part of our selection process, so please highlight how your experience relates to the key activities outlined in the Advert and Position Description.
* Applicants will be required to undergo a pre-employment drug-screening test prior to any offer of employment being made.
NZDF Employees/Members – please apply internally via the HR Toolkit; this will ensure that you are visible as an internal candidate.
NZDF Contractors – please apply via the Defence Careers website.
NZDF Reserves – please apply via the Defence Careers website if you cannot access the HR Toolkit.
Please Note:
To be eligible for the required level of government security clearance with the NZ Defence Force, you need to meet certain citizenship and residency criteria. Here's what you need to know:
Higher Level Security Clearance
* You must be a New Zealand citizen or you must hold New Zealand Permanent Residence or have a current New Zealand Residency Class Visa.
* At minimum, you must hold New Zealand Permanent Residence or have a current New Zealand Residency Class Visa, and you must be a citizen of and have lived in Australia, Canada, United Kingdom, United States of America or New Zealand continuously for the last ten (10) years.
* You must have a ten (10) year background history that can be verified and assessed appropriately by the NZ Security Intelligence Service (NZSIS) to determine if you are suitable for a security clearance at this level.
If you do not meet the minimum criteria, unfortunately, your application will not be accepted. We do welcome your application at a time when you will meet the requirements.
Required skills
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Company information
- Company
- New Zealand Government
- Location
-
New Zealand, North Island, Wairarapa
New Zealand - Posted
- 6 months ago
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