Sap Basis Delivery Lead

The Sap Basis Delivery Lead is responsible for leading operational activities of SAP Basis, ensuring service continuity, operational governance and a solid relationship with the client. This role functions as the main technical point of contact, coordinating multi-disciplinary teams, managing critical incidents and ensuring service quality in SAP enterprise environments. Main Responsibilities: Lead and coordinate daily operational activities of SAP Basis . As part of this role, you will be responsible for: • Developing and implementing process improvements to increase efficiency and reduce costs. • Coordinating with cross-functional teams to ensure effective communication and collaboration. • Managing and resolving critical incidents that may impact service delivery. • Collaborating with stakeholders to identify and prioritize business requirements. • Providing technical guidance and support to team members. • Ensuring compliance with company policies, procedures and standards. • Developing and maintaining relationships with key stakeholders, including clients and internal teams. • Identifying and mitigating risks associated with SAP Basis operations. • Participating in the development of the IT strategy and roadmap for SAP Basis. • Collaborating with other departments to ensure alignment and integration with overall business objectives. • Providing training and support to team members on SAP Basis technologies and best practices. • Developing and maintaining documentation related to SAP Basis processes and procedures. • Ensuring that all activities are performed in accordance with company policies, procedures and standards. • Identifying opportunities for process improvements and implementing changes as needed. • Collaborating with other teams to ensure effective communication and collaboration. • Providing technical guidance and support to team members on SAP Basis technologies and best practices. • Developing and maintaining relationships with key stakeholders, including clients and internal teams. • Participating in the development of the IT strategy and roadmap for SAP Basis. • Collaborating with other departments to ensure alignment and integration with overall business objectives.