Sales Support

About Company

Jolly Healthcare is a pharmaceutical company founded in 2009, dedicated to developing, manufacturing, and exporting innovative drugs, rapid diagnostics, and bio-therapeutics. The company focuses on rare and neglected diseases and operates in over 65 countries. Its manufacturing facilities are approved by major regulatory bodies, including the USFDA and WHO.

Key Responsibilities:

Order to Dispatch Activities

· Verify orders and check for addition or deletion of products as per sales staff or parties.

· Check which orders have been received and ensure that estimates are generated accordingly.

· Follow up on pending dispatches.

· Provide shipment details to parties and sales staff.

· Maintain stock report data sheets and cross-check stock data of all parties.

Payment and Credit Note Management

· Confirm payment status with parties.

· Follow up with sales staff and parties regarding outstanding and advance payments.

· Initiate or verify the issuance of Credit Notes and track pending CNs from parties.

· Prepare monthly and weekly Credit Note data reports for RSM.

Communication and Coordination

· Handle mail communication with parties regarding outstanding payments, Credit Notes, and stock updates.

· Communicate with stockists via email as required.

· Resolve queries raised by sales staff or parties.

Reporting and Approvals

· Prepare weekly and monthly sales data reports.

· Follow up on special rate approval requests.

· Keep track KAM performance.