Sales Support EMEA Key Accounts

As a Sales Support Specialist for EMEA Key Accounts, you will be responsible for nurturing and growing relationships with our strategic clients across the EMEA region. Your role involves understanding client needs, providing tailored security solutions, and ensuring customer satisfaction to drive revenue growth and long-term partnership success. JOB DUTIES: Process customer orders and quotes in SAP to specific SLA's and customer requirement Ensuring 'right first time, every time' wherever possible, with a focus on efficiency and accuracy. This includes but is not limited to: Processing of customer orders and quotes in SAP, ensuring timely and accurate fulfillment of customer requirements. Providing exceptional customer service by responding promptly to customer inquiries, resolving issues efficiently and effectively, and maintaining open communication channels. Collaborating with internal stakeholders to ensure seamless integration of sales support activities with overall business objectives. Maintaining accurate records and reports of sales support activities, including but not limited to: order processing, quote management, and customer interactions. JOB REQUIREMENTS: Strong understanding of SAP and ability to process orders and quotes accurately and efficiently. Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders. Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines while maintaining attention to detail. Strong analytical and problem-solving skills, with the ability to identify and resolve issues promptly. Ability to maintain confidentiality and handle sensitive information discreetly. JOB BENEFITS: Opportunity to develop your skills and expertise in sales support and customer service. Collaborative and dynamic work environment that fosters open communication and teamwork. Competitive compensation package and benefits program.