Sales Operations Specialist

JOB DESCRIPTION Job Title: Sales & Marketing Operations Analyst Department: Marketing Reports To: Sales & Marketing Operations Lead Job Summary: The Sales & Marketing Operations Analyst is a highly analytical, systems-focused role responsible for owning CRM data quality, Salesforce configuration, reporting, automation, and operational analytics. This role supports Sales and Marketing teams by building scalable systems, dashboards, and insights that drive data-driven decision-making. This person will be expected to work closely with cross-functional teams to identify process improvements, develop and implement solutions, and provide regular reporting and analysis to stakeholders. Key responsibilities include: • Developing and maintaining Salesforce reports and dashboards to track key performance indicators (KPIs) for Sales and Marketing teams • Collaborating with the Sales & Marketing Operations Lead to design and implement data-driven strategies to drive business growth • Analyzing and interpreting complex data sets to identify trends, opportunities, and areas for improvement • Building and maintaining relationships with stakeholders across the organization to ensure effective communication and collaboration • Providing regular reporting and analysis to stakeholders on key metrics and performance indicators. This role requires a strong analytical mindset, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment.