Sales Operations Manager (Solutions Consulting)

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning… **The Team** Sales Operations is a dynamic and multifaceted team within the Sales organization, committed to helping the sales teams be as efficient and successful as possible. We focus on enablement, process improvement, data and insights, tools and technology, and strategy and planning. The team is collaborative, fast-paced, and results-oriented. **What you get to do in this role:** * Be a key business partner to the Solutions Consulting organization. This includes partnering with the VP of Solutions Consulting and their leadership team. * Drive the operational rhythm of the business for the Solutions Consulting organization, including quarterly business reviews, forecasting, and pipeline management. * Partner with Solutions Consulting leadership to define and implement strategies that increase efficiency, productivity and effectiveness. * Drive cross-functional initiatives and projects, bringing together Sales, Marketing, Finance, Legal, and other groups to support Solutions Consulting strategic initiatives. * Manage and improve Solutions Consulting reporting, dashboards, and key performance indicators. * Identify and implement process improvements that improve the efficiency and effectiveness of the Solutions Consulting organization. * Manage the Solutions Consulting budget and headcount planning process. * Support the Solutions Consulting organization in the adoption of Sales technology and tools. **To be successful in this role, you will need:** * 5+ years of experience in Sales Operations, Management Consulting, or a related field. * Experience working with Sales organizations and a strong understanding of sales processes and methodologies. * Excellent communication, presentation, and interpersonal skills. * Ability to build strong relationships with stakeholders at all levels of the organization. * Strong analytical and problem-solving skills. * Experience with Salesforce.com and other sales technology tools. * Bachelor's degree in Business Administration, Finance, or a related field. ServiceNow is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require a reasonable accommodation to complete a job application, pre-employment testing, or to otherwise participate in the hiring process, please contact us at [email protected].