Sales Manager

Team Leadership & Development

• Lead, coach, and mentor the sales team to achieve individual and collective targets
• Conduct weekly sales meetings with structured agendas, documented outcomes, and clear communication to executive leadership
• Perform monthly 1:1 performance reviews with each team member, documenting targets, progress, and development plans
• Approve commission schedules and ensure accuracy in performance-based compensation
• Provide ongoing training and capability development

Sales Operations Management

• Oversee daily sales activities with tight control and departmental alignment

Manage and monitor the sales pipeline including active OEM engagement and client retention analysis

• Take ownership of key client meetings, particularly at senior executive and OEM levels
• Develop and document robust sales processes to ensure consistency and scalability
• Ensure strict adherence to standard products, pricing structures, and approved contracts

Strategic Sales Management:

• Create sales strategies aligned with business goals and communicate effectively at executive level
• Identify new business opportunities through systematic market analysis
• Analyze market trends and competitor insights to inform strategic decision-making
• Collaborate effectively with marketing, operations, finance, and other internal departments
• Gather systematic client feedback on pitches, satisfaction levels, concerns, and market requirements

Performance & Accountability:

• Drive consistent achievement of KPIs and revenue targets
• Provide regular, structured reporting on sales performance, pipeline status, and strategic initiatives
• Investigate client departures and implement retention strategies
• Handle escalated client complaints and OEM communications

Requirements

Education & Experience

• Grade 12/School Leaving Certificate (essential)
• Sales/Marketing qualification (essential)
• 5-10 years sales experience with minimum 3 years in leadership/management role
• Proven track record of consistently meeting/exceeding sales targets
• Experience managing and coaching high-performing sales teams

Industry Knowledge

• Online marketing industry experience (website design/development, PPC, SEO, banner advertising, reputation management, ad creation) - highly advantageous
• Motor industry experience - highly advantageous

Skills & Competencies

• Strong leadership and people management capabilities
• Excellent communication, negotiation, and interpersonal skills
• Strategic thinking with ability to translate goals into actionable plans
• Strong self-management and organizational abilities
• Problem-solving orientation with results focus
• Excellent command of written and spoken English
• Fair command of written and spoken Afrikaans

Practical Requirements

• Valid driver's license and own vehicle (essential)
• Own laptop and reliable internet connection (essential)
• Regular travel required for in person client meetings, market development, and team management

Key Success Metrics

• Achievement of revenue targets and KPI performance
• Team performance improvement and retention
• Pipeline growth and conversion rates
• Client satisfaction and retention metrics
• Quality and timeliness of strategic reporting
• Adherence to pricing and process standards
• Cross-departmental collaboration effectiveness