Sales Development Representative - B2C (m/f/d)

Job Description

As a Sales Development Representative -B2C (m/f/d), you are a central part of our sales team and ensure that our inbound team is supplied with qualified customer appointments. Your focus is clearly on the systematic qualification of leads – primarily from social media – and the scheduling of appointments for our sales colleagues.

With your communicative nature, your feel for customer needs, and your structured way of working, you contribute significantly to turning interested parties into satisfied customers. With you on board, we want to take our lead generation and qualification to the next level.

Key Responsibilities of Your Role

• You are the first point of contact for incoming leads and systematically qualify interested parties for the sales team

• You proactively contact potential customers via phone, email, and social selling

• You identify the needs of leads and match their requirements with our solution offering

• You hand over qualified leads, including clean documentation in the CRM, to the responsible sales team (e.g., Account Executives)

• You build a high-quality sales pipeline and continuously maintain it for the sales team

• You schedule appointments/demos for your sales colleagues and ensure a high show rate

• You work daily with our CRM system, documenting conversations, activities, and planning follow-ups

• You work closely with marketing and sales to coordinate campaigns and improve lead quality

• You follow market and industry trends to derive new target segments and outreach strategies

• If necessary, you take on smaller projects in the area of lead generation or process optimization and actively contribute to team motivation

What You Bring With You

• Initial experience in sales or a similar role (e.g., telemarketing, call center, inside sales) is a plus – career changers are welcome

• Basic knowledge of telephone acquisition and email outreach to interested parties

• Confident, friendly, and professional interaction with customers – both by phone and in writing

• Ability to identify the needs and interests of leads with clear, simple questions

• Initial experience with CRM systems is advantageous (e.g., creating leads, writing notes, planning follow-ups)

• Careful and structured documentation of conversations and activities

• Structured, reliable work approach, even with many recurring tasks

• High willingness to learn: You quickly acquire sales arguments, product knowledge, and processes

• Confident use of Outlook, Excel, and common office tools

• Strong social skills: You are good at listening, asking questions, persuading, and motivating

• You are capable of learning, but above all willing to learn and enjoy developing yourself

• You are fluent in German, both spoken and written; English skills are a plus

Your StackFuel Setup

• Full Ownership: We hire you because we believe in your ideas. Shape our processes from day one and make a real impact immediately.

• Culture: An open feedback culture is standard here. As are our two "Trustees": Elected by the team, they offer you 100% confidential support with any concern.

• Hybrid Work: For optimal exchange, we work three days in the office; on the other two days, you decide where you work from.

• Workation: Up to 10 days of Workation from EU countries, EEA, or Turkey.

• Real Community: We value personal interaction over coffee, in meetings, or at our team events.

• Belonio: In addition to your salary, you receive €50 net per month on a virtual credit card.

• Level up your Skills: Standing still is not an option for us. Use our own online training, boost your knowledge, and develop into an expert in Data & AI with us.

We welcome applications regardless of gender, gender identity, sexual orientation, origin, age, or disability.

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