Sales Coordinator

Responsibilities:

• Prepare accurate quotations and proposals in coordination with the external sales team, based on customer requirements and sales strategy.

• Build and maintain strong customer relationships by understanding their needs, resolving issues, and providing timely feedback.

• Identify opportunities to upsell or cross-sell additional products and services.

• Manage sales administration tasks, including documentation, data entry, and proactive follow-up on quotations.

• Collaborate closely with internal departments to ensure smooth communication and excellent customer service.

• Conduct market research, gather competitor insights, and help identify new sales opportunities.

• Reach out to potential customers via phone or email to generate leads and maintain engagement.

• Ensure that contract terms align with company policies and monitor timely payment collection.

• Maintain and update sales databases and CRM systems accurately.

General:

• Support business growth by identifying additional opportunities across product lines.

• Assist with any other tasks that contribute to overall sales and operational efficiency.