Customer Service Representative 80-100%

For our client, an innovative and digitally oriented company in the payment services sector, we are looking for a committed and service-oriented personality in Customer Service. The company stands for modern technologies, simple processes, and strong customer orientation. You can expect a dynamic environment with a young, motivated team, where teamwork and self-responsibility are highly valued. Sachbearbeiter Innendienst (m/w/d) 80-100% Your tasks will include: • Providing excellent customer service through various communication channels; • Handling customer inquiries and complaints in a professional manner; • Processing transactions and resolving issues promptly; • Maintaining accurate records and reports; • Collaborating with internal teams to resolve complex issues; • Staying up-to-date with product knowledge and regulatory requirements. Requirements: • Bachelor's degree in a relevant field (e.g. business administration, communication); • 2-3 years of experience in customer service or a related field; • Excellent communication and interpersonal skills; • Ability to work in a fast-paced environment with multiple priorities; • Strong problem-solving and analytical skills; • Proficiency in MS Office (Word, Excel, PowerPoint). Benefits: • Competitive salary and benefits package; • Opportunities for professional growth and development; • Collaborative and dynamic work environment; • Flexible working hours and remote work options. What we offer: • A modern and well-equipped office space; • A young and motivated team with a strong sense of camaraderie; • Opportunities for professional development and growth; • A competitive salary and benefits package; • Flexible working hours and remote work options. If you are looking for a new challenge and want to join a dynamic team, please apply with your CV and cover letter.