Clerk Customer Service and Customer Support (m/f/d)

On behalf of our partner company, we are looking for you as a "Clerk Customer Service & Customer Support (m/f/d)" as soon as possible.

Responsibilities

• You will provide customer service oriented support for order-related inquiries in German and English
• You will record orders and ensure their proper processing and invoicing
• In addition, you will create and review cost estimates and process incoming customer feedback
• You will coordinate the processing of confirmed orders and keep track of deadlines and processing status
• You will also support the team with general administrative and organizational tasks

Qualifications

• The basis for this role is a completed commercial apprenticeship, for example as an office management clerk (m/f/d), industrial clerk (m/f/d), wholesale and foreign trade management clerk (m/f/d), or dialogue marketing clerk (m/f/d)
• Ideally, you have professional experience as a customer service representative (m/f/d), customer service employee (m/f/d), customer service clerk (m/f/d), or internal sales employee (m/f/d)
• You possess strong customer orientation and experience in handling customer inquiries as well as in solution-oriented processing of concerns
• In addition, good knowledge of MS Office and ideally experience with SAP are desirable
• Communication skills, organizational talent, problem-solving competence, and good English skills, both written and spoken, are important

Benefits

• Work-Life-Balance: Regular working hours from Monday to Friday with no shift work
• Job Security: Long-term job opportunity with a crisis-proof employer
• Central Location: Modern office space in the heart of Munich with optimal public transport connections
• Modern Environment: A modern work environment with the latest technology awaits you
• Professional Development: Numerous internal and external training and development opportunities await you

Do you find the job profile interesting? Then we look forward to receiving your application. For any questions, Kaan Akdemir is available at 089 954 287 109.

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