Customer Service Clerk and Customer Care Specialist (m/f/d)

On behalf of our partner company, we are looking for you as soon as possible as a "Customer Service & Customer Care Clerk (m/f/d)".

Tasks

• You provide service-oriented customer support for order-related questions in German and English
• You record orders and ensure their proper processing and invoicing
• In addition, you create and review cost estimates and process incoming customer feedback
• You coordinate the processing of confirmed orders and keep an eye on deadlines and processing status
• You also support the team with general administrative and organizational tasks

Qualifications

• The basis is a completed commercial apprenticeship, for example as an Office Management Clerk (m/f/d), Industrial Clerk (m/f/d), Wholesale and Foreign Trade Management Clerk (m/f/d) or Dialogue Marketing Clerk (m/f/d)
• Ideally, you bring professional experience as a Customer Advisor (m/f/d), Customer Service Employee (m/f/d), Customer Service Clerk (m/f/d) or Inside Sales Employee (m/f/d)
• You have a pronounced service orientation and experience handling customer inquiries as well as solution-oriented processing of concerns
• In addition, good knowledge of MS Office and ideally experience with SAP is desirable
• Important qualities are communication skills, organizational skill, problem-solving competence, and good English skills in speaking and writing

Benefits

• Work-Life Balance: Regular working hours from Monday to Friday without shift work
• Job Security: Long-term job opportunity with a crisis-proof employer
• Central Location: Modern office premises in the heart of Munich with excellent transport connections
• Modern Environment: A modern working environment with the latest technology awaits you
• Professional Development: Numerous internal and external training and development opportunities await you

Do you find the job profile interesting? Then we look forward to your application. For questions, please contact Kaan Akdemir at 089 954 287 109 .

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