Customer Service and Customer Support Administrator (m/f/d)

On behalf of our partner company, we are looking for you as a Customer Service & Customer Support Administrator (m/f/d) as soon as possible.

Responsibilities

• You will provide customer-oriented support for order-related inquiries in German and English.
• You will record orders and ensure proper processing and invoicing.
• Furthermore, you will create and check cost estimates and process incoming customer feedback.
• You will coordinate the processing of confirmed orders and keep an eye on deadlines and processing status.
• Additionally, you will support the team with general administrative and organizational tasks.

Qualifications

• A completed commercial apprenticeship, for example as an office management clerk (m/f/d), industrial clerk (m/f/d), wholesale and foreign trade management clerk (m/f/d), or dialogue marketing clerk (m/f/d) forms the basis.
• Ideally, you have professional experience as a customer service representative (m/f/d), customer service employee (m/f/d), customer service administrator (m/f/d), or internal sales representative (m/f/d).
• You possess a strong service orientation and experience in handling customer inquiries as well as in solution-oriented processing of requests.
• In addition, good knowledge of MS Office and ideally experience with SAP are desirable.
• Communication skills, organizational talent, problem-solving competence, and good English skills, both written and spoken, are important.

Benefits

• Work-Life Balance: Regular working hours from Monday to Friday with no shift work.
• Job Security: Long-term job opportunity with a crisis-proof employer.
• Central Location: Modern office premises in the heart of Munich with excellent public transport connections.
• Modern Environment: A modern work environment with the latest technology awaits you.
• Development: Numerous internal and external training and development opportunities await you.

Do you find the job profile interesting? Then we look forward to receiving your application. For any questions, Kaan Akdemir is available at 089 954 287 109.

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