MedTrainer
10 months ago
SaaS Training & Onboarding Manager
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Company information
- Company
- MedTrainer
- Location
- México Mexico
- Posted
- 10 months ago
Job description
Job Description
We’re looking for a Training & Onboarding Manager who can bring learning to life. This role blends training delivery, content creation, and software onboarding into one dynamic position.
You’ll create high-impact training materials, deliver engaging sessions for both clients and internal teams, and help shape a scalable onboarding function from the ground up. The role starts as an individual contributor but has a clear growth path into leadership.
What You’ll Do
Training Content Creation
- Build and refine training materials: guides, scripts, decks, videos.
- Decide when content should be live, recorded, or self-paced.
Training Delivery
- Train clients on MedTrainer’s software.
- Deliver internal training on CS skills and soft skills.
Client Onboarding
- Support onboarding of new customers.
- Help shorten onboarding cycle times through better education.
Leadership Path
- Potential to immediately supervise 1 direct report.
- Opportunity to build a full onboarding/training team as we scale.
Required skills
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