Receptionist (m/f/d)

Hotel Reception | Front Desk Service | Front Office | Guest Relations

Starting December 1st | Seasonal Position | Attractive Salary Supplements

For a happy time together. For over 30 years, we have been connecting people with holiday experiences in Europe's regions – with strong teams, a sense of regionality, and a clear focus on quality & profitability.

Become part of this success story and be the first smile for our guests: As a member of the reception team in our JUFA Hotel Eisenerzer Ramsau*** with 40 rooms, you are the hub of the hotel. You love interacting with people, maintain an overview even during check-in rushes, and ensure a perfect stay from the first to the last minute.

• Skilled Professional Salary: Starting from € 2,376.00 gross / month (full-time basis with training). Your actual salary depends on your qualifications and experience.
• Career Starters & Career Changers (without relevant training): Starting from € 2,120.00 gross / month (full-time basis)

• Above-Average Seasonal Salary: Transparent remuneration through our own JUFA Hotels collective agreement – your minimum salary is significantly above the industry standard.
• Additional Earnings: Benefit from holiday surcharges as well as 25% Sunday surcharge, 30% night surcharge, and the pro-rata payout of the 13th and 14th month's salary at the end of the season.
• Flexible Working Time Models: 6-day week upon request (overtime is compensated including statutory surcharges) or 4- to 5-day week with block leave (3 to 4 consecutive days off) for uncomplicated journeys home during the season. Minute-by-minute time tracking of all hours worked and high planning reliability through reliable duty rosters.
• Board & Lodging: Two free meals on all working days and the option of affordable accommodation directly on-site. Upon request, you will also benefit from an attractive full-board option for your entire season.
• JUFA Seasonal Follow-up: Opportunity to be extended for the coming season after the end of the current season or to switch to another JUFA Hotel.
• Exclusive Discounts: Attractive holiday discounts for you, your family & friends in all 60 JUFA Hotels – even between seasons.
• Bring Your Friend: Additional bonus for every successful employee referral.

• Guest Service: Warm welcome, check-in/out, and competent advice on excursion destinations.
• Reservations & Sales: Processing booking requests, upselling, and complaint management.
• Administration: Secure telephone service, structured data entry, and general organization.
• Finance: Performing correct billing and secure payment processing.
• Team Support: Flexible support for adjacent departments (e.g., service) as needed.

• Qualifications: Completed training in hospitality or administration, or relevant enthusiasm as a career starter or career changer, as well as confident use of MS Office/Google Workspace.
• Communication: Very good German and English skills, as well as genuine enjoyment of interacting with people.
• Personality: Open-minded personality, well-groomed appearance, and confident, friendly demeanor.
• Work Style: High level of initiative, organizational talent, discretion, as well as teamwork and flexibility.