Receptionist (m/f/d)

The Austria Trend Hotel Congress Innsbruck is the epitome of first-class hospitality right in the heart of Tyrol's provincial capital, surrounded by a unique mountain landscape. In addition to beautiful rooms, a spacious hotel wellness area and an in-house fitness room spoil our guests. The 3 daylight-flooded and combinable conference rooms offer the optimal setting for successful congresses, seminars, or company celebrations.

As part of Austria's largest tourism group, VERKEHRSBUERO, the corporate culture is characterized by communication at eye level, respectful coexistence, and lived equal opportunities in an environment with flat hierarchies. VERKEHRSBUERO also offers broad career diversity, thereby promoting the personal and professional development of its employees.

Employment Type: Full-time

YOUR ROLE

• Warm welcome of our guests upon arrival, so they feel comfortable from the very first moment
• Professional check-in and check-out using our hotel software "Protel"
• Proactive and courteous advice and support for our discerning guests with various requests
• First point of contact for receiving guest feedback and guest requests
• Contributing your new and fresh ideas
• Conscientious processing of invoices and carrying out shift/daily closings
• Handling guest correspondence, by phone and email
• Concierge services such as booking various tourist services (transfers, tickets, sightseeing tours, concert tickets, etc.)
• Implementation of internal company quality standards
• Administrative and organizational tasks in daily operations

YOUR STRENGTHS

• Ideally, professional experience in front office within the hotel industry
• Experience with the hotel software Protel is an advantage
• Enjoy working with guests and colleagues of different nationalities
• Communicative and open personality with a warm and positive demeanor
• Team spirit, commitment, and a high sense of responsibility
• Impeccable German and English language skills, any further foreign language is an advantage

OUR OFFER

• Flexibility: We design your work schedule (5-day week) together with you
• Employee Restaurant: Daily free meals at the workplace
• Further Training: Individual, job-specific training and development program
• Career Ladder: Diverse development opportunities within Austria's largest tourism group
• Team Spirit: Characterized by a familiar environment and various company events
• Leisure: Free overnight stay 1x per year in one of our hotels of your choice, as well as benefits from corplife.at
• Staff Rate: F&B discounts and reduced rates in our hotels, as well as attractive travel discounts
• Health: Health care, company doctor services, corporate fitness rates, bike leasing & more

For the position of Receptionist (m/f/d), the minimum collective agreement basic salary is € 2,096.50 gross per month. Of course, we reward professional experience and qualifications, so you can increase your gross salary to € 2,330 with an appropriate overpayment.

YOUR CHANCE TO CONTRIBUTE

We look forward to getting to know the personalities behind the applications. In our video, you can learn what your journey with us could look like. Become part of our team and bring your passion for tourism. #creatingmemories

For data protection reasons, we ask you to submit your application exclusively via our online portal - if you have questions, feel free to contact us by EMAIL.

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