Retail Manager

Position: Retail Manager

About the company: Broadway Newsagency and Lotto is a trusted local newsagency and lottery retailer located in the Broadway Shopping Centre in Sydney, NSW, Australia. It offers a wide range of products and services including newspapers, magazines, stationery, cards and gifts, as well as postal and lottery services including The Lott. Proudly serving the Glebe and Ultimo community, the store is known for convenience, friendly service, and its role as a go‑to spot for daily essentials and lotto fun.

The company is currently looking for a Retail Manager to supervise daily operations and ensure excellent customer service.

Location: Broadway, NSW

Job-type: Full-time

Salary range: $70,000 - $90,000 (depending upon experience and skills)

Key Responsibilities:

• Manage product mix, stock levels, merchandising, and customer service standards.
• Oversee purchasing, supplier relations, re-orders, and pricing decisions for newspapers, magazines, and other retail items.
• Drive sales and engagement through in-store promotions and local marketing.
• Handle customer service, resolve complaints, and advise on product selection.
• Plan local advertising, set store specials, and manage stock rotation.
• Maintain accurate stock records, sales reconciliations, and cash balancing.
• Prepare and manage budgets to ensure store profitability.
• Monitor store costs, manage stock expenditure, and support sales targets for newsagency and lottery products.
• Supervise staff, prepare rosters, allocate duties, and ensure optimal staffing especially during busy periods.
• Ensure health, safety, and security compliance across store operations.

Ideal candidate must have:

• Minimum Diploma degree in management, business, or relevant work experience as a substitute
• Minimum 3 years of experience as a Retail Manager
• Proven Australian work experience as a Retail Manager
• Knowledge of news agency business will be desirable
• Strong leadership and team management skills
• Excellent customer service and communication abilities
• Proven ability to manage inventory and stock levels
• Strong problem-solving and decision-making skills
• Ability to analyse sales data and drive profitability

Australian citizens/permanent residents are encouraged to apply

If you think you are right fit for the role, please apply via the facilities provided on this website with your latest CV and cover letter including your achievements as a Retail Manager. Please note that only short-listed candidates will be contacted.

Please answer the questions below while applying for the role:

• Why do you think you fit in this role?
• Do you have relevant Australian work experience?
• Do you have at least 2 years of work experience in the above role?