Rich energy pty ltd
2 weeks ago
RETAIL MANAGER
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Company information
- Company
- Rich energy pty ltd
- Location
- Australia, Queensland, Mackay Region, Whitsundays Area, Guthalungra Australia
- Posted
- 2 weeks ago
Job description
Rich energy pty ltd is seeking an experienced Retail Manager to take responsibility for the day to day performance of its fuel and convenience retail operation. This is a hands on management role with accountability for staff, stock, purchasing, sales, service standards, budgeting, cash controls and workplace compliance. The successful applicant will lead the team and ensure the site operates safely, efficiently and consistently across the full trading week.
Key responsibilities
· Plan, organise and control the daily operations of the retail store and fuel forecourt.
· Determine the product mix, stock levels, ordering requirements, merchandising standards and customer service standards.
· Manage purchasing and supplier relationships, review costs and availability, and maintain reliable stock supply.
· Monitor sales, margins, stock loss and wastage; prepare and manage operating budgets and performance targets.
· Maintain accurate inventory, cash, point of sale and financial transaction records, including daily reconciliations.
· Recruit, select, roster, train, supervise and support staff, and address performance or service issues promptly.
· Implement approved pricing, promotions and local marketing activities to improve sales and customer retention.
· Ensure compliance with work health and safety, food safety, fuel and forecourt procedures, employment requirements and other applicable laws.
· Resolve customer concerns professionally and maintain a clean, safe and well presented site.
· Coordinate routine maintenance, contractors and equipment servicing to minimise disruption to operations.
Skills and Experience:
. The candidate must have at least one year experience in a similar role.
. A minimum Diploma level qualification is required.
. Proven ability to achieve sales, KPI’s & manage stock take.
. A true passion for retail & growing your retail management career
. Good communication skills
. Ability to work in a team and autonomously.
Required skills
- sales
- customer service
- marketing
- teamwork
- training
- recruitment
- maintenance
- food safety
- purchasing
- stock control
- merchandising
- inventory management
- communication skills
- operations
- budgeting
- supervision
- diploma
- kpis
- promotions
- autonomy
- pricing
- contractors
- staff management
- performance management
- work health and safety
- retail manager
- customer retention
- supplier relationships
- service standards
- financial transactions
- point of sale
- fuel
- stock take
- customer concerns
- cash controls
- convenience retail
- employment requirements
- workplace compliance
- forecourt procedures
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