Retail Management Intern - Travel Retail

YOUR MISSION _________

Retail Management

· Work closely with Retail team on daily operation processes (such as saleable, GWPs, testers, uniforms, POSM & trade tools) for all stores to ensure high retail standards

· Opportunities to participate in the planning & execution of store reopening

· Provide administrative, logistics support to retail team and stores

· Compile monthly commentary by retailers & shopfloor on sales trend, competition data, novelty launches and qualitative feedback from retail team. Devise action plans, incentives or engaging ways to motivate BCs to drive sales performance

Training

· Conduct field coaching and role play with BCs to ensure that sales pitch and DIOR Art of selling are effectively carried out in stores

· Work closely with Asst Retail Manager/Retail Manager to review field coaching scores to improve overall service levels

· Collaborate closely with Asst Retail Excellence Manager to refine & finetune KPI visualization dashboards to have the best data showcase for analysis and presentation to internal stakeholders

Visual Merchandising

· Ensure in-store VM are in high standards and aligned with brand guidelines. Oversee the communication and execution of novelty VM launch plan and trade activation to retailers & retail team. As well as seamless coordinating and collaborating with VM team

· Review of Counter Visual Merchandising monthly reports sent by stores to ensure that it is in accordance to brand’s guidelines

· Provide feedback to Visual Merchandising team on best practices & improvements with novelty launches and workflow processes to ensure smooth VM execution by floor teams

Stocks Planning & Analysis

· Prepare stock-on-hand monthly data and analysis to ensure healthy stockholding and appropriate replenishment for retailers under your care

· Assist Retail Manager/Asst Retail Manager to ensure new products and stocks replenishments are shipped in accordance to monthly shipment plan

· Collaborate closely with Asst Retail Excellence Manager in terms of Total SEA region stockholding management, forecast planning & action plan on slow movers