Health Ecosystem Partners Manager (m/f/d)

Your missions

Within Doctolib's Public Affairs team, you will play a strategic role at the heart of the French health ecosystem. Reporting to the Head of the Health department, you will be Doctolib's key contact person for professional associations, medical and paramedical orders, and patient associations. You will ensure the smooth and sustainable deployment of our products on the market, while serving as a privileged listening point for continuous improvement of our solutions and our go-to-market strategy.

Your responsibilities include, but are not limited to:

• Build, foster, and coordinate relationships with KOLs, professional associations, medical and paramedical orders, CPAM and URPS: regular follow-up, message sharing, representation of Doctolib in key bodies
• Secure the deployment of Doctolib's products by following up on conventional negotiations, digital reimbursement and subsidy topics, in conjunction with internal teams
• Develop and structure partnerships with patient associations and ensure local coordination of medical representations
• Act as a field liaison to the Product and Marketing teams: feedback from users, contribution to product arguments, monitoring of launches and conventioning topics
• Lead the content strategy for doctor profiles in collaboration with Customer Care, ensuring smooth management of friction and the ability to negotiate disagreements
• Collaborate closely with internal teams (Product, Customer Care, Marketing) to anticipate at-risk issues, contribute to crisis mitigation, and ensure a frictionless go-to-market

The qualities expected as a Health Ecosystem Partners Manager

Before continuing to read, if you do not have the exact profile described below, but you believe this job description matches your skills and aspirations, we still encourage you to apply.

You could be the next member of our team if you:

• Have an intimate knowledge of the medical and paramedical field: its functioning, its codes, and its actors (associations, orders, representative bodies)
• Master the issues of partnerships and institutional relations in the health sector, and know how to navigate politically complex environments
• Are recognized for your active listening skills, your team spirit, and your ability to provide structured and actionable feedback from the field
• Know how to build lasting trusting relationships with demanding interlocutors, and are able to negotiate with diplomacy while defending Doctolib's interests
• Work in close collaboration with multidisciplinary internal teams (Product, Marketing, Customer Care) and know how to align stakeholders around common objectives

It would be fantastic if:

• You have experience in a doctor's union, a health professional institution, or a representative health sector organization
• You have knowledge of reimbursement, conventioning, or digital subsidy topics in the health domain
• You have worked in a medtech or healthtech environment with significant exposure to healthcare professionals

Our offer

• A comprehensive health insurance plan covered 100% by Doctolib (basic plan) for employees and their children
• 25 days of paid leave and 12 to 14 days of RTT (Reduction of Working Time) per year
• A free mental health and personalized coaching program with our partner Moka.care
• 10 days of remote work abroad per year possible
• Meal vouchers worth €8.50 per day, with €4.50 covered by Doctolib
• Participation in Doctolib's value-sharing plan, called DoctoGrowth
• A comprehensive 3-month onboarding program including Doctolib Academy and various training courses (languages, soft skills, technical skills)
• A works council subsidy for partial reimbursement of sports or leisure activity memberships
• 50% reimbursement of public transport passes
• ParentCare Program: benefit from a birth leave covered 100% by Doctolib for the first month and 75% for the second month
• For employees with disabilities or who are caregivers, a package including remote work accommodation, paid leave days for medical appointments, and enhanced psychological support
• Relocation assistance in case of international mobility

The recruitment process

• Interview with a recruiter (30 min, online)
• Meeting with the Hiring Manager (1h, online)
• Technical interview and situational assessment (1h, in person)
• Reference checks

Job details

• Permanent contract (CDI)
• Full-time
• Levallois-Perret
• Start date: ASAP
• Hybrid (2 days remote work per week)

At Doctolib, we are convinced that we must improve health for everyone. This is reflected in our recruitment process. We evaluate applications based solely on qualifications and motivation, without any form of discrimination.

The more diverse the ideas, the more our product will truly improve health for everyone. You can apply to Doctolib regardless of your gender, religion, age, sexual orientation, ethnic origin, or disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g., photos, age) from your applications. If you require specific accommodations, please inform us so that we can adapt the recruitment process. Join us to build the health we all dream of!

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