Login Enter

GENPACT

6 hours ago

Resource Management Specialist with German

Sign up free Log in

Sign up to save this job, get alerts, and apply with an optimized CV.

Company information

Company
GENPACT
Location
1800 - 2000 €/luna Romania
Posted
6 hours ago
View all jobs at GENPACT

Job description

Inviting applications for the role of Resource Management Specialist with German - Bucharest

Responsibilities

  • Lead the geo-level Resource Management and Revenue Operations function across Expert Services and Impact engagements
  • Manage and develop Resource Managers and Revenue Operations professionals across levels, including coaching, performance management, and promotion readiness
  • Build and maintain team bench strength through hiring, skill gap identification, and succession planning
  • Shape team standards, playbooks, and operational best practices across Resource Management and Revenue Operations
  • Establish a culture of continuous learning, operational excellence, and AI-first thinking
  • Lead geo-level capacity forecasting, demand planning, and utilization optimization activities
  • Translate business needs into resource strategies that balance delivery excellence with financial targets
  • Monitor utilization trends, identify underutilization and capacity risks, and work with Delivery and Practice leadership to maximize revenue burn and staffing efficiency
  • Maintain visibility into project pipelines, business development activities, and staffing requirements
  • Adjust capacity plans based on changing business conditions
  • Drive capacity forecast modeling and analysis to inform hiring, skill development, and partner mix decisions
  • Partner with Finance on revenue forecasting and recognition, including labor cost allocation, timesheet integrity, and revenue recognition accuracy
  • Coordinate with Revenue Operations on financial close activities, accounts payable and receivable issues, Work Order governance, and partner billing to support clean revenue handoff to SAP
  • Provide insights and recommendations to Finance on labor cost trends, margin optimization, and staffing-related financial decisions
  • Develop and optimize sub-capacity partner frameworks to flex capacity in support of demand fluctuations and skill gaps
  • Manage partner relationships, rate structures, and compliance standards
  • Monitor partner performance against service levels and quality expectations
  • Monitor partner spend and margin contribution against targets and identify partner mix and utilization optimization opportunities
  • Drive P360 adoption and operational excellence across the region
  • Coach Resource Managers on compliance, data quality, and accountability for action plan completion
  • Leverage P360 metrics and insights to identify growth opportunities, mitigate renewal risk, and improve customer outcomes
  • Act as the operational hub connecting Resource Management and Revenue Operations to Delivery, Finance, Sales Operations, and cross-functional partners within the geo
  • Lead regular resource forums and escalation meetings with practice leaders, delivery managers, and operations stakeholders
  • Facilitate cross-functional alignment and resolve operational conflicts
  • Communicate resource status, capacity forecasts, risks, and business insights to leadership in a clear and actionable format
  • Partner cross-functionally to evolve Resource Management and Revenue Operations systems, tooling, and processes
  • Advocate for operational needs with DT, Finance, and global Resource Management and Revenue Operations leadership
  • Support the provision of operational inputs and reporting data for performance-rating and KPI-calibration processes for consultants and delivery staff based on geo-specific needs and leadership requests.
  • Develop and leverage data and analytics to identify trends, risks, and opportunities related to staffing, utilization, partner performance, and revenue forecasting and recognition
  • Drive process improvements across Resource Management and Revenue Operations
  • Embed automation and AI-enabled tools to improve speed, accuracy, and team scalability

Minimum qualifications -

• Bachelor’s degree in Human Resources/Finance field
•   Should have good Communication Skills, Good Technical Knowledge in MS office tools
•   Knowledge of German at a B2 level
•   Proven experience

Required skills

Interested in this position?

Create your free account and tailor your CV to match this job.