Residential Care Officer

Care I Wish is committed to delivering high-quality residential and community-based care services. We support individuals, families, and communities by promoting wellbeing, independence, and social inclusion.

We are seeking a dedicated and compassionate Residential Care Officer to provide support, information, and advice to clients across emotional, financial, recreational, health, housing, and social welfare matters. The role involves assessing client needs, coordinating services, and working closely with welfare and community service agencies.

• Assess clients’ needs and plan, develop, and implement educational, training, and support programs
• Interview clients to assess the nature and extent of social, emotional, and financial difficulties
• Monitor, evaluate, and report on client progress
• Refer clients to appropriate agencies for additional support
• Assess community needs and available resources related to health, welfare, housing, employment, and training
• Liaise with community groups, welfare agencies, government bodies, and private organisations to promote community resources and services
• Support families and provide education and care for children and people with disabilities in residential and adult service settings
• Assist young people in resolving social, emotional, and financial issues
• Supervise offenders on probation and parole (where applicable)
• Prepare submissions for funding, resources, and reports for government bodies and other agencies

• AQF Associate Degree, Advanced Diploma, or Diploma (ANZSCO Skill Level) in Community Services, Social Work, Youth Work, or a related field
• Demonstrated skills commensurate with qualifications and experience
• Strong communication, assessment, and case management skills
• Ability to work collaboratively with clients, families, and external agencies
• Understanding of residential care standards and duty of care requirements

• Supportive and inclusive work environment
• Opportunities for professional development
• Meaningful work making a positive impact in the community

Please send your resume and a brief cover letter to:
[email protected]