Reservations Travel Team Leader

Ready to step up and lead in the travel industry? This is your chance to take on a Reservations Team Leader role with a well-established wholesale travel company based in Auckland CBD. You'll oversee a passionate reservations team, inspire performance, and ensure customers receive exceptional service while booking unforgettable holidays across the South Pacific.

What's in it for you:

• Competitive base salary $70 -80K + Kiwi Saver + uncapped commission (OTE $90k AUD)
• Leadership opportunity within a supportive and vibrant team culture
• Invitations to industry events and networking functions
• Access to exclusive travel deals, famils, and industry incentives
  

Your responsibilities will include:

• Leading and motivating a reservations team to exceed sales and service KPIs
• Assisting with complex bookings and supporting consultants when required
• Managing workflow, rostering, and team development
• Liaising with South Pacific suppliers and maintaining strong relationships
• Driving a positive, collaborative, and high-performing team environment
• Participating in leadership training and team meetings
  

We're looking for someone who:

• Has previous leadership or supervisory experience in the travel industry
• Brings hands-on reservations/consulting expertise (GDS & Tourplan experience ideal)
• Has a proven track record of achieving and exceeding sales targets
• Possesses excellent time management, communication, and coaching skills
• Thrives in a fast-paced environment with a strong customer-first approach

✨ Apply Now! ✨
Send your CV to: [email protected]
Call: +61 2 9119 8744 for a confidential chat

Note: Only candidates with full New Zealand work rights will be considered.