Reservations Assistant (Caesar Business BH Belvedere)

Description of the vacancy

Objective:

Sell apartments and complete reservations, in accordance with established procedures and brand policies.

Attributions and responsibilities:

• Make apartment sales, negotiating rates within defined parameters.

• Provide information to customers about the hotel, by phone or in person.

• Confirm reservations and forward confirmations to customers.

• FOLLOW established procedures for Reservations and maintain self-control processes.

• Feed the system with reservation data from Central or the events department.

• Support the Supervisor/Coordinator in analyzing and suggesting changes to the rate schedule.

• Maintain interface with RM/Reception Manager for rate fluctuations, in the absence of the Supervisor.

• Monitor hotel availability, along with area leadership.

• Orient the activities of the Reservations Assistant.

• Perform other activities as needed by the area.