Reservation Manager (m/f/d) in permanent annual employment

The Tschuggen Grand Hotel in Arosa is a 5-star superior luxury hotel located at an altitude of 1,800m in the Grisons mountains. As one of the four establishments of "The Tschuggen Collection", our hotel offers 128 individually designed rooms, suites, and mountain lofts, plus four stylish restaurants – including the gourmet highlight La Brezza with 19 Gault Millau points & two Michelin stars – as well as an impressive 5,000 m² Spa-Bergoase, designed by Mario Botta.

OUR VISION - We give time back its value.
Are you a passionate and empathetic host, appreciative & respectful?
Then you are in the right place with us.

Start date beginning of September 2026
Completed vocational training
Experience in a similar position advantageous
Experience in 4/5* hotel industry
German and English as languages is a requirement, any further language is advantageous
Strong service mentality, high quality awareness, attention to detail
Diligence and accuracy in adhering to standards
Empathetic personality
Well-groomed appearance
Resilience, flexibility
Attractive staff accommodation near the hotel
Balanced menu offer in our staff trattoria with vegetarian & vegan options
24/7 use of our fitness center
Local benefits such as special prices at sports shops, ski passes, and much more
Special prices for overnight stays in our establishments of "The Tschuggen Collection" as well as the Swiss Deluxe Hotels