Reservation and Ticketing Executive Ground Staff

We have a passion for exploring new markets, creating an extensive network of hotels, wide linkage of domestic and international airlines, and providing top quality services to our thousands of clients. Our team is committed to delivering quality service and ensuring heightened levels of consumer value. Role Description This is a full-time on-site role as the Reservation and Ticketing Executive for Jet Travels in madurai. In this role, you will be responsible for booking tickets, handling reservations, and providing exceptional customer service to our clients. Key Responsibilities: • Booking tickets for passengers • Handling reservations and cancellations • Providing exceptional customer service to clients • Maintaining accurate records of bookings and transactions • Collaborating with other teams to ensure seamless operations • Ensuring compliance with company policies and procedures. Benefits: • Opportunity to work in a dynamic and growing organization • Professional development opportunities • Competitive salary and benefits package • Recognition and rewards for outstanding performance • Flexible working hours and work-life balance. Requirements: • Bachelor's degree in any discipline • 1-2 years of experience in customer service or related field • Excellent communication and interpersonal skills • Ability to work in a fast-paced environment • Strong problem-solving and analytical skills • Proficiency in Microsoft Office applications • Ability to maintain confidentiality and handle sensitive information.