Research Consultant - Banking & Financial Services

Join Australia’s leading provider of business intelligence and market research to the financial services industry. This specialist firm partners with the country’s top banks and financial services brands, delivering evidence-based insights that shape strategy, improve customer experience, and support smarter decision-making.

As a Research Consultant, you’ll support the delivery of high-profile research programs across a major banking client. Working closely with experienced Senior Researchers and a Client Director, you’ll contribute to large-scale tracking studies, CX and NPS programs, and bespoke insight projects that influence how Australia’s biggest financial brands engage their customers.
This is an ideal opportunity for someone looking to accelerate their career in a fast-paced, client-focused environment - with structured mentoring, exposure to senior stakeholders, and the chance to deepen your expertise in an industry that rewards analytical thinking and commercial savvy.

What you’ll bring

• 2+ years’ experience in market research, insights, or analytics (agency or client-side)
• A solid grounding in quantitative research fundamentals
• Experience working on tracking, CX, or NPS programs (highly regarded)
• Hands on analytics experience in Q of SPSS
• Strong communication skills and confidence presenting findings
• Solid project coordination and organisational skills
• Curiosity, initiative, and a collaborative working style

What’s on offer

• A supportive and knowledgeable insights team
• Hands-on experience with tier-1 banking and financial services clients
• Clear career pathways with ongoing coaching and professional development
• Flexible work arrangements and a competitive salary package
• 25 days of annual leave

If you're looking for a role where you can grow your skills, work with big-name clients, and be part of a respected insights team, we’d love to hear from you.

Send your CV to Rowan Haylett at Resources Group: [email protected] or call 0449 880 582 to discuss further.

About Resources Group
We are the Leading Global Talent Agency for Insights, Analytics & Data Strategy. Our consultants take the time to truly understand your career aims and are dedicated to providing tailored, impartial advice to find you the very best career move. We have access to an unrivalled and exclusive range of job opportunities with trailblazing agencies and blue-chips across Australia, NZ and APAC.
Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.