Research and Insights Advisor

He angituutanga: The opportunity

We are seeking a Research and Insights Advisor to join our team in Hamilton. In this role, you'll work with the Senior Research and Insights Advisor and the Research and Insights Coordinator to manage consultation and engagement for Council.

You'll work closely with the Communication and Engagement Unit and teams across the business to conduct research, analyse data, and provide valuable insights to support strategic decision-making.

Some of the key responsibilities for this role include:

• Promoting the use of research and insights to provide understanding of our customers, community and stakeholders' views and perceptions.
• Working with the business owner and engagement advisor to develop the research approach for each community survey including advice on the most appropriate platform for the survey.
• Contributing to community engagement research using a range of tools and platforms.
• Analysing engagement results including analysing free text responses, and provide a comprehensive insights report for the business owner.
• Ensuring interactive dashboards (demographic and survey results) are updated as required to provide insights to the organisation.
• Ensuring the insights from metrics collected in community wellbeing surveys are shared on Council's platforms.
• Contributing to special projects as required.