Field Representative Technical Services - Tulcea

• Installs and commissions at the client's location the necessary access equipment (VPN, Metronet, IPFix, IP Transit, Clear Channel, L2 Connect, DSL, FTTX, ISDN, PABX, leased lines, interior networks, etc.) to contribute to the provision of services to clients in accordance with contractual obligations and standards established in quality agreements;
• Performs post-sale service activities and preventive maintenance at the client's location, in accordance with contractual obligations and technical maintenance procedures, in order to ensure efficient operation of the equipment/systems;
• Identifies faults in the access network; performs corrective maintenance of equipment (VPN, Mnet, IPFix, IP Transit, Clear Channel, L2 Connect, DSL, FTTX, ISDN, PABX, MG, leased lines, interior networks, etc.) using electronic testing, measuring, and monitoring devices to identify the problem, assess the cause, and isolate and restore the fault, thus contributing to the improvement of customer satisfaction by reducing service downtime;
• Participates in training programs to which they are summoned (periodic SMSSO training);
• Ensures permanent communication with clients to resolve their requests for new services or fault repairs, to inform them about the resolution status of these requests, and to confirm that their requests have been fully addressed;
• Maintains and promotes company standards and image by providing quality services and by maintaining a professional attitude towards all clients;

• Telecommunications - intermediate knowledge of transmission, switching, monitoring, and operation of telecommunications equipment;
• Problem identification;
• Deductive thinking;
• Computer operation knowledge;
• Accident-free driving license;
• A serious, responsible, dynamic, communicative person;
• Ability to cope with a dynamic, constantly changing work environment;

• Performance bonuses – awarded based on your results and the company's results;
• Electronic meal vouchers;
• Medical and life insurance for you – with benefits for your family too;
• #WFH and flexible hours;
• Professional GSM subscription;
• Personal GSM subscription, also [we believe in communication!];
• Special subsidies for smartphones and devices; discounts for Orange products and services;
• Development platforms – Orange Learning, Training, Career Counseling, Coaching, and Mentoring in career planning;
• Wellbeing Programs – we support your Zen;
• and much more!

Orange is the Leader of the Mobile Telecommunications market in Romania. Globally, Orange Group is a major provider of IT and telecommunications services for multinational companies in 220 countries and territories.

Orange Romania is a certified #TopEmployer company, recognized for the excellent conditions it offers its employees.

At Orange, we place people at the center of everything we do, just as our social and environmental responsibility is essential to our strategy. Because our teams are our greatest asset and because we operate in a constantly evolving sector, we ensure that our employees' experience is as comprehensive and enjoyable as possible, aligned with the experience we offer our clients.

Based on our corporate strategy and our commitments, we are today one of the main providers of telecommunications and digital services.

The Orange brand was created to simplify human communication, thus bringing value to the communities in which it operates.

We are a digital company building the future of human connection - Orange is what we are and what we do, every day.

If you want to contribute to the Orange experience, be part of a brilliant team, and benefit from the advantages of a Top Employer, follow career opportunities and register with your own account at orange.ro/jobs. Even if the job you are looking for is not currently open, by having an active account with Orange, you will be informed in due time about new opportunities.

Would you like to know more about life at Orange?

We are waiting for you at orange.ro/jobs/life-at-orange!