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Travel Client Representative
Job description
About the job
As a Travel Client Representative, you will play a key role in supporting our clients throughout their entire journey, from the moment they make their reservation until their return home. You will assist with inquiries, resolve problems, provide updates on reservations and ensure that each interaction reflects our commitment to exceptional service.
- Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
- Assist with travel bookings, changes, cancellations, and special requests.
- Provide accurate information on destinations, travel documents, and agency policies.
- Follow up with clients to confirm travel details and satisfaction.
- Manage concerns or complaints with empathy and problem-solving skills.
Ideal Candidate
- Excellent verbal and written communication skills.
- Solid experience in client service (preferably in travel or hospitality).
- Organized, responsible, and proactive person with great attention to detail.
- Comfortable with technology and able to learn quickly about platforms and reservation systems.
- Passion for travel and helping others plan unforgettable experiences.
Benefits
- 100% remote work with flexible hours.
- Ongoing opportunities for growth within the agency.
- Travel benefits and exclusive industry discounts.
- Solid team environment with continuous training.
If you're passionate about travel and love creating memorable experiences for others, we'd love to meet you. Apply today and start your journey with Prestige Travel Agency by Mich!
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Company information
- Company
- Prestige Travel Agency by Mich
- Location
-
México
Mexico - Posted
- 7 months ago
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