Remote - Web Product Analyst

• Bachelor's or University degree
• Over 3 years of relevant experience in a fast-paced Data/Analytics environment.
• Familiarity with HTML, CSS, JavaScript, and other web technologies is a plus.
• Proficiency in BI tools like Google Analytics, Looker Studio, Amplitude, Clarity, GTM among others to create polished, actionable dashboards and reports.
• Excellent English communication skills, both written and verbal.
• Analytics Tracking Expertise: Demonstrated ability to create and manage the implementation of analytics tracking requirements, measuring features and overall product performance.
• Collaborative Tagging Structure: Proven capability to work collaboratively with cross-discipline teams to build a tagging structure that supports strategic business needs.
• Data Review and Querying: Proven ability to review and query large amounts of data, providing strategic and actionable recommendations based on patterns and trends.
• Web Analytics Tools Proficiency: Experience in implementing and leveraging standard web analytics tools such as Google Analytics, Looker Studio, and Power BI for advanced reporting and insights.
• End-User Focus: Maintains a strong focus on the end-user, ensuring that data analysis aligns with user-centric goals.
• n-depth knowledge of analytics tracking implementation and maintenance.
• Familiarity with HTML, CSS, JavaScript, and other web technologies is a plus.
• Familiarity with Dynamic Tag Manager (DTM), Google Tag Manager (GTM) or similar solutions.
• Strong analytical aptitude with proficiency in Power BI/Data Studio, Looker Studio, GA, and Amplitude.
• Collaborative mindset with the ability to work effectively in cross-discipline teams.
• Proven ability to interpret and present complex technical concepts clearly and concisely.
• Understanding of AI/Machine Learning algorithms and their impact on data analysis.

• Analytics Tracking: Execute and maintain comprehensive analytics tracking for all platforms, guaranteeing a robust and accurate data collection process.
• Data Hygiene Best Practices: Uphold data hygiene best practices to enhance measurements and reporting, contributing to the optimization cycles of our products.
• A/B Testing Coordination: Collaborate with stakeholders to coordinate, implement, and evaluate A/B tests, crafting measurable hypotheses that lead to actionable insights.
• Trend and Variance Analysis: Conduct thorough trend and variance analyses to predict and understand how changes impact web traffic and revenue.
• Data Interpretation and Presentation: Showcase strong data interpretation skills by summarizing and presenting complex findings clearly and concisely to various management levels.
• Product Usage Analysis: Dive into user behavior data (web and app analytics) to understand how customers interact with our applications. Conduct trend and variance analysis to see how changes or new features impact traffic and user engagement. Identify patterns, drop-offs or opportunities in user flows to guide product improvements.
• Reporting & Cross-Team Insights: Manage the reporting needs of the Account Management team and Product team. This includes preparing regular performance reports on organic traffic, user engagement metrics, conversion events, and overall product KPIs. Present complex findings in a clear, concise manner to stakeholders at various levels. Provide the Product team with market research insights (e.g. trends from external data or SEO research) to inform innovation and strategy.
• AI/Machine Learning Understanding: Demonstrate an understanding of AI/Machine Learning algorithms and their relevance to data analysis in our context.

• 30 RON/day meal tickets
• Private medical insurance
• Discounts of to 40% at partners – electronics and telecommunications subscriptions
• Discounts on eyeglasses, PC protective lenses and other services
• Dentist discounts at partner clinics
• Access to the 7card by Gympass monthly subscription
• Special offer at partner banks
• A well-defined career path with many opportunities to grow in different directions
• Exposure to a multicultural and multilingual environment.

Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

At Foundever®, we make things simple. 

Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed. 

Create your best moments.

We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.