Remote Italian speaking Customer Service Representative in Athens, Greece!

Join a Team That Values Empathy, Excellence, and Innovation! Are you passionate about creating positive online experiences? Join our team as a Customer Service Representative and help us support a global community of users. This role offers you the opportunity to work in a dynamic environment where your skills in problem-solving, communication, and empathy will make a real difference. What You will Do Provide empathetic, accurate, and timely support to the users. Stay informed about the product, platform and tools. Troubleshoot technical issues by phone, email, and chat. Manage and resolve user inquiries. Escalate issues as needed. Maintain a positive and professional attitude. What We Are Looking For Fluency in Italian and English (both written and spoken) Excellent communication and interpersonal skills. Strong problem-solving abilities. Ability to multi-task and manage time effectively. Experience in customer service or a related field is a plus. Adaptability to a fast-paced environment. Ability to work independently and as part of a team. What We Offer Competitive salary. Comprehensive training program. Opportunities for professional growth. A supportive and inclusive work environment. Flexible remote work schedule. Equipment provided. How to Apply If you are ready to make a difference and be part of a team that is dedicated to excellence, we would love to hear from you! Please submit your resume and a cover letter, highlighting your relevant skills and experience. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.