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Remote Guest Services Representative – Travel

Job description

We are looking for a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. This position focuses on delivering attentive service, resolving travel questions, and maintaining a positive client experience.

Key Responsibilities
  • Respond to traveler inquiries and provide assistance across communication channels

  • Support booking updates and special travel requests

  • Share clear details about travel policies and trip preparation

  • Monitor upcoming trips and confirm arrangements with clients

  • Maintain professional and courteous communication at all times

Ideal Candidate
  • Strong customer-service mindset

  • Clear written and verbal communication skills

  • Detail-oriented and dependable

  • Comfortable working independently in a remote setting

  • Ability to adapt to digital booking and communication platforms

What We Offer
  • 100% remote role

  • Flexible hours

  • Structured training resources

  • Collaborative team atmosphere

  • Growth opportunities within the organization

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Company information

Company
Elevationtravelpartners
Location
New Zealand, North Island, Manawatu-Wanganui, Palmerston North
New Zealand
Posted
5 months ago

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