Remote Client Success Manager (m/w/d)

We are looking for a new challenge in the world of Social Media Marketing? You're passionate about innovative strategies, creative content, and want to be part of a dynamic team? Then we've got just the right thing for you!

We, the leading Social Media Performance Marketing Agency for Personal Brands in the DACH Region, offer you the unique chance to stand at the forefront of the digital marketing revolution. Our company group, consisting of three specialized companies, and our nearly 30-member team are the creative minds behind pioneering projects in Media Buying, Growth Marketing, Funnel-Building, and Brand Consulting. Together, we develop comprehensive growth strategies for our diverse and renowned customers.

At automadeit, automadeit is at the center of Media Buying. In this decisive role, you are the motor that drives our vision and those of our customers forward by developing and implementing effective media buying strategies. Your work will directly contribute to the growth and success of well-known personal brands.

We're looking for passionate applicants who get excited about the latest trends in Social Media, master the art of strategy, and want to create strong, effective creatives. If you're a team player who's ready to be swept up by the wave of digitalization, then you're exactly right with us.

Become part of our team and take your career to the next level. With us, you'll find not just a job, but a mission: shaping the digital landscape and accompanying the brands of our customers on their path to success. Let's set new standards in Social Media Marketing together. Apply now at automadeit and start your adventure in the world of Performance Marketing!

Tasks

• Zentraler Ansprechpartner für Kunden
• Durchführung regelmäßiger Kundenmeetings
• Koordination von Aufgaben & Deadlines in ClickUp
• Schnittstelle zwischen Kunden und internem Team
• Proaktive Projekt- und Prozesssteuerung
• Unterstützung bei Marketing-, Funnel- & Copywriting-Themen
• Technisches Verständnis & eigenständige Ressourcenkoordination
• Optimierung interner Abläufe und Workflows

Qualification

• Ausgeprägte Kommunikationsfähigkeiten: You communicate clearly and customer-focused to create excellent customer experiences.
• Erfahrung im Projektmanagement & Online-Marketing: You have experience in project management and ideally already worked with tools like ClickUp and Slack. Best of all, you've already had first contact with online marketing and platforms such as the Meta Ads Manager.
• Selbstständige, strukturierte Arbeitsweise: You work independently, set clear priorities, and keep track even with complex projects.
• Technische Affinität: You learn quickly new systems and tools and use technical solutions effectively.
• Problemlösungsfähigkeiten: You approach challenges proactively and find independent solutions.

Benefits

• Großartiger Teamspirit & kollegiale Atmosphäre mit flachen Hierarchien
• Karriere-Boost bei guter Leistung
• Jede Menge Spaß bei gleichzeitig hoher Professionalität & spannenden Projekten
• Flexible Arbeitszeiten und Remote Work
• Mit Workation (innerhalb von EU) hast du die Möglichkeit Urlaub & Arbeit bei uns zu verknüpfen
• Wellpass Mitgliedschaft
• Regelmäßige Teamevents
• Flache Hierarchien