Reinsurance Services Associate

Manage end-to-end reinsurance claims activities, including generation of claims closings

Receive and acknowledge claims requests within 24 hours, update status in internal systems

Coordinate with reinsurers and internal teams to complete claims requirements

Monitor claims throughout the lifecycle to ensure timely processing and compliance with quality and regulatory guidelines

Adhere to defined claims KPIs, including bi-monthly and monthly follow-ups with clients and sources

Ensure quality checks are completed prior to issuing debit notes, prioritizing interim payments and cash calls

Support internal coordination for resolution of claims, accounting, and client issues

Maintain accurate and complete claims documentation in shared repositories

Provide status updates and required information to management and placement teams

Perform additional claims or operational tasks as assigned

Strong understanding of reinsurance claims processes

Excellent coordination and communication skills with internal teams, brokers, and clients

High attention to detail, documentation, and data accuracy

Ability to manage multiple claims and priorities while meeting turnaround times

Strong ownership mindset and accountability for service quality

Bachelor's degree in Insurance, Finance, or related field

3-6 years of experience in reinsurance claims operations (facultative or treaty)

Experience working with claims systems and shared documentation platforms preferred