Regional Technical Support Specialist/Manager

AVATR, a premium intelligent electric vehicle brand, is seeking a Regional Technical Support Specialist/Manager to join our Europe Overseas Business Development Team at our Madrid subsidiary. Together with the team, you will support AVATR’s expansion in the Spanish market across business development, sales, marketing, aftersales, and network operations. What you will do: 1. Technical Consultation & Troubleshooting Support Receive and resolve technical inquiries and complex fault reports from all service dealers in the region. Provide expert technical guidance to ensure prompt resolution of issues. Collaborate with internal stakeholders to identify and implement process improvements. Develop and maintain relationships with key partners, including service dealers, suppliers, and other relevant parties. 2. Technical Training & Support Deliver high-quality training sessions for service dealers on AVATR’s products and services. Provide ongoing technical support to ensure dealers have the necessary skills and knowledge to effectively promote and sell AVATR vehicles. 3. Network Operations Manage and maintain the network infrastructure, including hardware and software configurations, to ensure seamless communication between all stakeholders. Ensure compliance with relevant regulations and standards. 4. Project Management Lead specific projects related to business development, sales, marketing, aftersales, and network operations. Develop project plans, set goals and objectives, and track progress. Coordinate with cross-functional teams to achieve project milestones. What we are looking for: • Strong technical background in the automotive industry or a related field. • Excellent communication and interpersonal skills. • Ability to work independently and as part of a team. • Strong problem-solving and analytical skills. • Experience working in a fast-paced, dynamic environment. • Fluency in English (written and spoken). Spanish language skills are an asset. What we offer: • Competitive salary package. • Comprehensive benefits program. • Professional development opportunities. • Collaborative and dynamic work environment.