Regional SAP Process Lead - Repair / Service / Returns - BUDAPEST

About Us Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role Our client is a global industrial leader operating in over 100 countries, known for its advanced manufacturing footprint and commitment to driving digital innovation across its factories and supply chains. They are seeking a Regional SAP Process Lead specializing in Repair, Service, and Returns processes to support their operations in Budapest. Key Responsibilities: * Lead and manage the SAP Repair, Service, and Returns processes across the region, ensuring alignment with global standards and best practices. * Collaborate with business stakeholders to gather requirements, analyze process gaps, and propose solutions for continuous improvement. * Design, configure, and implement SAP solutions related to Repair, Service, and Returns, including but not limited to, order management, warranty processing, and reverse logistics. * Provide functional expertise and support to the SAP support team, guiding them on issue resolution and troubleshooting. * Participate in system upgrades, enhancements, and testing activities, ensuring the smooth transition of changes into production. * Develop and maintain process documentation, training materials, and user guides. * Ensure compliance with internal controls, audit requirements, and relevant regulatory standards. * Monitor key performance indicators (KPIs) and drive actions to improve process efficiency and effectiveness. * Stay up-to-date with the latest SAP technologies and industry trends related to Repair, Service, and Returns. Qualifications: * Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. * Minimum of 5 years of experience in SAP implementation, configuration, and support, with a focus on Repair, Service, and Returns processes. * Strong understanding of SAP modules related to service management, sales and distribution, and logistics. * Experience with end-to-end process design and implementation, including integration with other SAP modules and external systems. * Excellent communication, interpersonal, and leadership skills. * Ability to work independently and collaboratively in a global, matrixed environment. * Project management experience, including the ability to manage scope, schedule, and budget. * Fluent in English; additional language skills are a plus. Preferred Skills: * SAP certification in relevant modules. * Experience with SAP S/4HANA. * Familiarity with industry best practices and standards for Repair, Service, and Returns processes. * Experience with data migration and system integration. Benefits: * Competitive salary and benefits package. * Opportunity to work with a leading global company. * Professional development and career growth opportunities. * Collaborative and innovative work environment. * Relocation assistance (if applicable). How to Apply: If you are interested in this exciting opportunity, please submit your resume and cover letter to us. We look forward to hearing from you!