Regional Lead, Payroll Quality & Compliance (APAC/EMEA/Americas)

The Regional Lead, Payroll Quality & Compliance is responsible for managing outsourced payroll operations across multiple countries within the assigned region. This role ensures our clients’ payrolls are delivered accurately, timely, and in full compliance with local regulations and company policies in collaboration with our local partners.

Role & Responsibilities

• Lead the onboarding of new payroll vendors – training them according to internal standards
• Oversee end-to-end payroll processing across the region, ensuring that standard processes and agreed payroll calendars are followed end-to-end by our vendors
• Validate the payroll output and maintain appropriate documentation for governance
• Serve as the internal link with vendors for local payroll regulations, audits, and compliance matters
• Maintain payroll controls, checklists, and reconciliation processes
• Drive payroll risk management, resolve escalations, and address discrepancies
• Support continuous improvement by managing incident logging and assessing against agreed KPIs and SLAs
• Ensure service delivery meets defined SLA and KPI targets
• Identify opportunities for automation and system optimization
• Act as the key contact point for outsourced payrolls in your region
• Manage relationships with external payroll vendors and monitor their service performance

Requirements

• Experience: 5 years+ managing vendors in a multi-country payroll role
• Knowledge: Strong understanding of payroll legislation, tax rules, and compliance frameworks across APAC / EMEA / AMER (depending on region)
• Technical Skills: Advanced Excel skills for reporting and reconciliation
• Soft Skills: Stakeholder management, problem-solving, and a continuous improvement mindset
• Preferred: Experience in a Shared Services or Global Business Services (GBS) environment; experience of payroll platforms

ABOUT US

GoGlobal is the leading professional services company to guide, establish and manage global operations with compliance and confidence. We bring the human touch to entering new markets and consolidating vendors through a single point of management. With a presence in over 140 countries on six continents and growing, we make running a global business easy.

Business & Corporate Services provided:

• Entity Solutions: Entity establishment, Corporate secretarial & directorship services, Domicile services, Dormancy/Liquidation
• HR Solutions: Global recruitment, Employer of Record (EOR), Agent of Record (AOR), Global benefits, Global payroll, International HR Consulting
• Finance Solutions: Accounting & Tax

For more information, please visit GoGlobal.com

OVERVIEW

We Measure Success by Results, Not Hours Worked

No timesheets.

At GoGlobal, we give you the autonomy to make decisions that create real impact. We prioritize results over hours worked, focusing on quality of outcomes rather than tracking time.

As a privately owned company, we are free from the pressures of venture capital or private equity investors demanding exponential growth in unreasonable time frames.

Sometimes, things just take time to do well. In our business, delivering great results is a process - and we're committed to doing it right.

We are not for sale. We believe that financial success is a natural outcome of our work, not the primary goal. Unlike many investors who view money as a goal, our focus is on long-term growth and sustainable success.

We are a global team, built for those who want to go further. Here's what your career at GoGlobal looks like:

• A company small enough for your voice to be heard meaningfully, yet large enough to make a global impact
• Collaborating with a diverse, global and supportive team
• Built for the long-haul - no VC or PE pressure, just a focus on sustainable growth

WHY WE ARE DIFFERENT

We Make Growing Your Career Possible

• We operate with the benefits of a partnership without the complexities of a partnership. Our hybrid partnership-corporate model offers all employees the opportunity to become a partner, while maintaining a streamlined corporate structure so that decisions are made quickly

• We do not offer equity plans. As we are not for sale and are not chasing an exit,