WNS Global Services
1 year ago
REF82120Q_2025190347- Lead Associate - Mumbai (Thane)- Transactional Quality (AP/AR/GL)
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Company information
- Company
- WNS Global Services
- Location
- India, Maharashtra, Mumbai India
- Posted
- 1 year ago
Job description
Job Description
- Minimum 2-4 years of experience in F&A Transactional Quality, with experience in PTP/OTC/RTR.
- Candidate should be flexible with rotational shifts.
- Perform transactional quality checks based on sampling strategy• ISO documentation & compliance checks
- Perform process quality checks as per frequency & agreed sampling strategy
- Provide feedback to associates on performance quality
- CCRP process adherence, record keeping and analysis• Error trend analysis and defect reduction planning
- Prepare process specific reports and dashboards
- Participate in reviews/meetings
- Share inputs for Process Training
- Tracking SLA CTQs related to process accuracy
- Identify process specific improvement opportunities
Job Location- Mumbai (Thane) WFO Only
Required skills
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