CONFIRMED RECEPTIONIST (H/F) (F/H)

Expectra, leader in France of specialized temporary work and permanent recruitment of executives and middle managers. The consultants of the Automotive Department offer career opportunities.

We are looking for a Confirmed Receptionist (H/F) for our client, a recognized automobile concessionaire, at their site in Colmar within the framework of a permanent contract.

As guarantor of the quality of reception and service, you are the essential interface between the workshop and customers. You occupy a central role, extremely versatile, which combines technical expertise, organization, and commercial sense. Your Main Missions: As the first point of contact at the entrance to the workshop, your responsibilities revolve around four axes: * Client & Reception (Physical and Telephonic): - Welcome, inform, and advise clients of the after-sales service. - Accompany the client in taking charge and returning their vehicle. - Take and organize appointments for maintenance and repair. * Organization and Management: - Prepare quotes and invoices. - Write repair orders (RO) and plan interventions in the workshop. - Manage schedules and maintenance processes. * Additional Sales (Essential Component of the Post): - Promote and commercialize additional products and services (accessories, seasonal promotions, tires, etc.). - Develop sales revenue by your ability to do business. * Logistics Support: - Ensure receipt of deliveries and transmit them to the warehouse if necessary.

A Confirmed Professional: Technical: You possess solid foundations in mechanics to guide and advise clients with relevance and autonomy. Commercial: You have developed commercial sense and the desire to achieve additional sales that will directly impact your variable. Qualities: Analytical spirit, excellent observation skills, exceptional organizational and communication abilities. A driving license is mandatory.