Automotive Service Advisor M/F

The BERNIER Group is recruiting for its dealership in Montargis (45) an Automotive Service Advisor (M/F) on a permanent contract (CDI). Reporting to the After-Sales Service Manager, you will be the primary point of contact for customers for quick maintenance and servicing operations for their vehicles. Acting as a true link between the workshop and the customer, you will actively contribute to the quality of service and the performance of after-sales. Your main responsibilities: - Welcome customers and analyze their needs when taking over their vehicle - Plan and organize workshop interventions in coordination with technical teams - Ensure the follow-up of maintenance operations and inform customers of the progress of the work - Establish repair orders and ensure the proper return of vehicles - Develop workshop revenue through advice and appropriate additional sales - Guarantee a high level of customer satisfaction and contribute to loyalty - Participate in optimizing workshop load and respecting deadlines - Ensure compliance with quality standards and manufacturer processes The advantages: - Join a dealership recognized for the quality of its service - Work in a modern and structured environment - Real career development opportunities within the group through internal mobility - Continuous training on manufacturer methods and tools - Join a dynamic and friendly team within a rapidly growing group