Receptionist — The Palace, a Luxury Collection Hotel, Plaza de las Cortes, Madrid, Spain - (Madrid)

Companies: The Palace, A Luxury Collection Hotel, Madrid In The Palace, a Luxury Collection Hotel, we are looking for a passionate Receptionist focused on providing memorable experiences to our guests. This position combines excellence in customer service, operational efficiency, and personalized service tailored to the company's luxury standards. Responsibilities Manage efficiently check-in and check-out processes. Supervise and control reservations, ensuring timely and accurate processing. Provide exceptional customer service, responding promptly to guest inquiries and resolving any issues that may arise. Maintain a high level of professionalism and discretion when handling confidential information. Ensure compliance with hotel policies and procedures. Develop strong relationships with guests, colleagues, and external partners. Participate in training sessions and workshops to enhance knowledge and skills. Perform other duties as required.