Receptionist (m/w/d)

We are looking for a motivated and friendly receptionist (m/w/d) to strengthen our team at Motel One Wien-Staatsoper.
As the first point of contact for our guests, you will set the tone for a welcoming atmosphere and ensure a smooth process at our front desk.

• Welcome and receive our guests warmly and professionally.
• Process check-in and check-out procedures efficiently and carefully.
• Manage reservations, review and edit bookings, as well as possible overbookings or special requests.
• Create invoices, manage cash transactions, and take care of daily accounting tasks.
• Always respond promptly and friendly to guest wishes and inquiries – in person, by phone, or via email.
• Work closely with other departments to ensure guest satisfaction and resolve any issues that may arise.
• Take on various administrative tasks in the front and back office.
• Maintain a tidy and inviting reception area.
• Support as needed with additional tasks to ensure the smooth operation of our house.