Receptionist (m/w/d)

Job description

In focus is the professional care of our hotel guests - from the warm welcome at check-in to the farewell. Furthermore, you will take care of the following:

Care of our guests including check-in and check-out
Verification and processing of bookings, overbookings, and options
Billing including cost settlements as well as cash management and settlement
Organizational and administrative tasks both in the front- and back-office area (e.g. management of non-shows, answering emails)
Cross-departmental insights into new areas of activity through collaboration with our multicultural team

Required skills

guest care check-in check-out receptionist hotel cash management booking billing

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