Receptionist: Mercedes Benz - Sandton

Position: Receptionist Dealership: Motus Mercedes Benz Sandton The purpose of the position is to ensure all incoming calls in the dealership switchboard are timeously answered and the front desk is professionally managed; creating a welcoming experience for both telephonic and walk-in customers. The responsibilities of a Receptionist include the following tasks: Professionally welcoming all walk-in customers to the dealership and ensure that they are taken care of. Effectively and professionally manage the front desk, ensuring that all visitors are greeted in a friendly and courteous manner. Provide exceptional customer service by being attentive, responsive, and empathetic to the needs of both telephonic and walk-in customers. Ensure that all incoming calls are timeously answered and handled efficiently. Manage the switchboard effectively, ensuring that all calls are directed to the correct person or department. Maintain accurate records of all interactions with customers, including phone calls, emails, and in-person visits. Provide administrative support to the dealership team by performing tasks such as filing, photocopying, and data entry. Perform any other duties as required by management.