Receptionist | Lumino Pitt Street |Fixed Term, Full-Time

We are looking for a friendly, organised, and professional Receptionist to join the team at Lumino Pitt Street on a full-time, fixed-term basis, covering parental leave.

As the first point of contact for our patients, you will play a key role in creating a welcoming and positive experience while ensuring the smooth day-to-day running of the front desk.

What You’ll Do:

• Greet patients warmly and ensure a positive, professional first impression
• Manage appointment scheduling and maintain the practice diary efficiently
• Handle patient enquiries in person, online, and over the phone
• Maintain accurate patient records and ensure confidentiality
• Process payments, manage insurance claims, and discuss treatment costs where required
• Support the clinical team through effective communication and coordination
• Maintain a clean, organised, and welcoming reception area