Receptionist | Lumino Pitt Street |Fixed Term, Full-Time

Job description

Job Description

We are looking for a friendly, organised, and professional Receptionist to join the team at Lumino Pitt Street on a full-time, fixed-term basis, covering parental leave.

As the first point of contact for our patients, you will play a key role in creating a welcoming and positive experience while ensuring the smooth day-to-day running of the front desk.

What You’ll Do:

Greet patients warmly and ensure a positive, professional first impression
Manage appointment scheduling and maintain the practice diary efficiently
Handle patient enquiries in person, online, and over the phone
Maintain accurate patient records and ensure confidentiality
Process payments, manage insurance claims, and discuss treatment costs where required
Support the clinical team through effective communication and coordination
Maintain a clean, organised, and welcoming reception area

Required skills

full-time receptionist fixed term parental leave patient insurance claims appointment scheduling clinical team treatment costs lumino pitt street practice diary

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