Receptionist / All Rounder (M/F/NB)

JO&JOE is opening its new hostel in Auckland and is looking for its next Receptionist / All Rounder!

Come and write a page in the history of JO&JOE by being part of the opening team! This hybrid role will support both the Front Office and Food & Beverage teams, ensuring guests receive a warm welcome and great service throughout their stay.

Why You?

None of these missions will scare you:

Mission 1: Provide a warm, personalized welcome to guests and convey the JO&JOE vibe through your attitude and professionalism.

Mission 2: Manage bookings, phone calls, check-ins, and check-outs.

Mission 3: Inform guests about their stay, services, and local happenings.

Mission 4: Assist with breakfast service and support the bar/restaurant team when needed.

Mission 5: Take orders, process payments, and prepare beverages.

Mission 6: Maintain cleanliness and hygiene in both front desk and F&B areas.

Mission 7: Monitor stock levels and communicate needs to supervisors.

Mission 8: Promote JO&JOE events, upsell services, and support revenue growth.

Mission 9: Ensure safety procedures are followed and communicate effectively with other departments.

Mission 10: Respond to guest feedback and manage cash handling procedures.