Receptionist

Job description Recepcionista ¡First impressions are everything! As Receptionist, you will take care of guests from the moment they arrive until their departure, ensuring that they have a memorable experience with us. Provide excellent customer service to guests during their entire stay at the hotel, always being available to meet any request with the standards required by the chain. Act empathetically with the client, follow processes and procedures, and maintain a positive attitude towards teamwork and collaboration. Ensure that all interactions are professional, courteous, and respectful. You will be responsible for handling guest requests, answering questions, and providing information about hotel services and amenities. You must also be able to work effectively in a fast-paced environment, multitasking and prioritizing tasks as needed. The ideal candidate should have excellent communication skills, both written and verbal, and the ability to work independently or as part of a team.